CON-CAN Media Plaza strongly recognizeｓ the importance of the protection of the personal information of both creators and site users. We hereby agree and promise to handle and protect with all possible care the personal information provided to us in the course of their participation in our events or festivals and/or purchase of our products or services in accordance with the applicable laws and regulations.

･ When you apply for participation in an event or festival hosted by CON-CAN Media Plaza;
･ When you use a service provided by CON-CAN Media Plaza;
･ When you make an inquiry to CON-CAN Media Plaza via email, telephone or fax;
･ When you purchase a product or service of CON-CAN Media Plaza via email, telephone or fax;
･ When, at our request, you respond to a questionnaire on a festival or other related product or service of CON-CAN Media Plaza; or
･ When it is otherwise necessary for the operation of a festival or for the use of a product or service of CON-CAN Media Plaza

We will promptly inform you on this website if any addition or modification is made in the scope of the above mentioned cases due to the addition or change of an event, festival, product or service of CON-CAN Media Plaza.

･ Name;
･ Address (Private, school or company address);
･ Telephone / fax number (Private, school or company telephone or fax number);
･ Name of company (in the case of a corporate customer);
･ Division or department of the customer (in the case of a corporate customer);
･ Title (in the case of corporate customer); or
･ E-mail address
･ If you modify delivery or billing addresses, the name, address, telephone or fax number, company name, division or department, title, and e-mail address thereof

The above information will be used only to the extent necessary for an event, festival, product or service provided by CON-CAN Media Plaza.

･ To confirm your application for participation in our event or festival;
･ To publicly disclose information about your production on the website as a part of our event or festival;
･ To confirm your order of our product or service;
･ To visit your address to deliver our product or to render our services;
･ To confirm the bills or payments for our product or service;
･ To respond to your inquiry;
･ To provide you with information about our event, festival, new product or service or seminar;
･ To ask you to answer our questionnaire for the development of a new product or service;
･ To ask you to answer our questionnaire to confirm the satisfaction level of customers; or
･ To cope with complaints from customers

We will take proper security measures with all possible care to prevent any loss, leakage, falsification, misuse, or unauthorized alteration of the personal information obtained from our customers. When we delegate a certain portion of a job related to CON-CAN Media Plaza to a third party (subcontractor), we will ensure that such subcontractor meets our confidentiality requirements relating to the handling of the personal information in order to place strict control on our security measures.

CON-CAN Media Plaza will not disclose, provide or transfer the personal information we obtain from our customers via email, fax, etc., to any third party other than our subcontractors who meet our confidentiality requirements, except where:

･ With a prior approval of the customer, or

･ When required by laws or regulations (in accordance with Article 23, Part 1, Chapter 4 of the Personal Information Protection Act)

If you want to confirm, modify or delete your personal information already given to us, please send an “inquiry” email to CON-CAN Media Plaza. Upon verifying your identity to prevent a leakage or falsification of your personal information by a third party, we will follow proper procedures.

You can find an entry form on the CON-CAN Media Plaza website which you can use for registration or inquiries. We use SSL in the entry form as a part of our efforts to protect personal information.

CON-CAN Media Plaza will from time to time review and revise this Privacy Policy so that our customers can participate in our events or festivals or purchase our products or services with ease and security. Any revisions to this Privacy Policy will be promptly announced on this website.

The following individual is responsible for the management of personal information.

Inquiries and requests for deletion or correction of your personal information should be

directed to:

CON-CAN Media Plaza Executive Committee

Tel: +81-3-5414-6532 (Representative)

E-mail: info@con-can.com

Office Hours: Monday through Friday 10:00 a.m. to 6:00 p.m. (Japan Time) (closed on national holidays)

For a prompt reply, contact from overseas should be made via email in Japanese or English.

If you would like to contact us in any language other than Japanese or English, please do so by fax or letter. Note, however, that it may take some time in order for us to respond depending on the language you use.

CON-CAN Media Plaza is operated by Media Research Incorporated.

For details of Media Research Inc.'s Privacy Policy, see http://www.mediasoken.jp/en/privacy.html